Exchanges + Returns

How it Works

Select the items to exchange/return

Get confirmation

Send it back within 2 weeks

FAQs

How do I send my item back?

Once your return is authorized, we'll send step-by-step instructions and a prepaid shipping label via email. Better hurry though -- shipping labels must be used within 15 business days or they'll be voided by USPS.

What can I exchange for a return?

We happily offer exchanges and returns on products purchased in the last 60 days. Items must be unworn, unwashed and with tags still attached. Please note that exchanges are dependent on stock availability and for the same style and color only.

How soon will I get my refund?

Once your product is received, it takes up to 10 business days for processing and inspection before your refund will be available.

What items are non-refundable?

All promotional purchases are final sale and are not eligible for return or exchange. (Sorry) You can check out our full returns and exchange policy here. https://www.girlfriend.com/pages/shipping-returns

Powered by Returnly